OUR POLICIES
CUSTOMER CARE
Here at Movement Park, our priority is to ensure that all of our participants, staff and volunteers are safe, and have fun. From First Aid aiders, to PVG's, Child Welfare Officers, Training Days and Policies and Procedures, we ensure that our team are well prepared for every eventuality.
If you have any questions, or would like to know more, please contact us!
PRIVACY & SAFETY
Movement Park is committed to protecting your personal information.
Our Privacy Policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.
We may need to make changes to our Privacy Policy; so please check our website for updates from time to time. If there are important changes such as changes to where your personal data will be processed; we will contact you to let you know.
PAYMENT METHODS
Membership via online system and Direct Debit via Credit / Debit Cards
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All bookings must be made online, and if applicable are to be paid via Credit / Debit Cards
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Offline Cash Payments accepted at Movement Park for merchandise only
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Please note, refunds are not given for sessions not attended
DIGITAL PHOTO AND VIDEO
Movement Park asks all parents to opt in or out of the online sharing of their child's image during Movement Park sessions when they first sign up.
We also have the following policy for parents/guardians.
Parents/guardians are welcome to take videos and digital images of their own children during Movement Park sessions for their own personal use.
We ask you to respect everyone’s privacy and in some cases the child’s protection and safeguarding when posting any videos or digital images online.
Please avoid sharing videos and digital images publicly without parental consent.